Customer Support Center

Frequently Asked Questions

• I’ve paid, how do I access the content?

  
  

  To access your content you will now need to create your account. Just click the register button on the right of this page to create your account.

  
  

• I can’t access my account

  
  

  The first step is to try resetting your password. If you have already registered for an account, click here to reset it. If you are still having trouble accessing your account, please contact a member of the customer support team at [email protected]

  
  

• I want to leave feedback on a video

  
  

  We welcome your feedback as it allows us to develop and grow as an organization, as well as find out what our users appreciate! If you would like to leave us some feedback on a particular video, please write to us at [email protected] Please include the name of the speaker and the title of the session.